What you are buying, and in what currency
Plans are billed in US dollars: Starter $99 USD a month, Growth $249 USD a month, Dominant $399 USD a month. Growth can also be paid three months at a time: $597 USD every three months. A year paid up front costs ten months and covers twelve. The agency plan is $199 USD a month for each client page, with no minimum. What each plan includes is on the pricing page.
The one-time page costs $299 USD, or $499 USD for personal injury law firms. There is no subscription. After 12 months, you decide whether to pay $99 USD to keep the page online another year.
Your plan renews on its own
Plans renew at the price above until you cancel. Monthly plans renew every month, three-month plans every three months, and yearly plans every year. There is no introductory price. Payments are taken by Stripe and appear as FOUNDBYNAME.COM on your statement.
What you can count on
We only commit to what we control. We don’t control what AI assistants say, and no one else does either.
- On Growth, your page goes live within 48 hours of payment. On the other plans, it goes live within 48 hours of your OK.
- Every change we make is written down in your account.
- We never ask for a password. For listings like your Google profile, you add us as a manager with the platform’s own invite.
- Canceling takes two clicks from your account.
When the work is delivered
For a plan:
- Your page goes live on foundbyname.com the day the payment succeeds.
- What you write in the questionnaire goes on that page once we have written it up, and you see the change in your account.
- The full check is run again every week, and your report is updated with what the assistants answered.
- Listing work on the Growth and Dominant plans starts once you give us access to the listing.
For the one-time page:
- Your page goes live on foundbyname.com the day the payment succeeds. Answers we could not confirm stay off the page until you confirm them.
- Your account has the text of your page, ready to paste on your own website, and a check of what ChatGPT says about you.
- If AI assistants cite directories in your city, we write your listing for each one and put it in your account. You verify each listing yourself on the directory’s site.
- We email you a second report 30 days after you pay.
- Your page stays online for 12 months from the day you pay. After that, it stays up only if you renew it each year or keep a plan. We never bill that renewal automatically.
How to cancel
From your own account, whenever you want. Open the plan page, click cancel, confirm, and it is done. No email to write, no phone call, no notice period. Your plan stays active until the end of the period you already paid for, and your published page comes down when it ends. If you only need a break, you can pause billing for a month instead, and your page stays up.
The one-time page is not a subscription, so there is nothing to cancel.
When we refund
- For the one-time page: if you are not happy with the work, tell us up to 30 days after your second report and we refund the full price.
- For a yearly plan or the agency plan: if you are not happy, email us within 30 days of your first payment and we refund that payment in full.
- For the Growth plan ($249 USD a month, or $597 USD for three months), from October 25, 2026: if your AI page isn’t live within 48 hours, we refund your first month. If you signed up before October 25, 2026, the 30-day refund you signed up with still applies.
- On the three-month plan, canceling stops the next renewal, but the three months you already paid for are not refunded. The two commitments below are the only exceptions.
- If you are charged twice for the same thing, we refund the duplicate.
- On Growth, if your page is not live within 48 hours of payment, we refund that month: $249 USD on the monthly plan, or $199 USD (a third of $597) on the three-month plan.
- On Growth, we keep the report from the day you paid and count how many of its 20 AI answers name your business. If that number has not gone up after 90 days, your fourth month is free: we move your next payment back by one month.
- On the other plans, if your page is not live within five business days of a successful payment and the delay is ours, we refund that month in full.
- Otherwise a month already started is not refunded, except where the law requires it.
- A refund goes back to the card that paid, through Stripe. How fast it shows on your statement is up to your bank.
Before you dispute a charge
Write to nick@foundbyname.com first. One person reads that address, and we would rather fix the problem than argue with your bank.
Who you are buying from
Philippe Nicolas, entrepreneur individuel (French sole trader), 1 rue de Madrid, 67310 Wasselonne, France, SIREN 938 048 071. The full details are on the legal notice, and the contract itself is in our terms of service.